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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.97 out of 5 20,347 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (54%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- The Climate Crisis (@DrunkPoli) reported
@OptimumHelp have you had any reports for outage or interrupted service today for the Ocean County, NJ area? I am experiencing significantly slower connection than typical.
- HeyStranger1031 (@HStranger1031) reported
Whyyyyyyy am I on hold for a damn hour to cancel your horrible service! @OptimumHelp
- toni bernstein (@tonibernstein) reported
@optimum 16 hours with no Wi-Fi in East Hampton. Can’t get anyone to answer a phone call in your offices. When will service be restored??
- Darla Shine (@DarlaShine) reported
It impossible to get anyone on the phone @optimum the absolute worst customer service.
- Meghna Dholakia (@meghnadholakia) reported
@OptimumHelp we’ve had 80% outage since yesterday at 5:00 in 11238,Brooklyn. Can we get a response on what’s going on please?
- Derrick B (@Derrick62796882) reported
@OptimumHelp you guys are horrible. Since September 8th my service has not been working properly. Two technicians has come out and thirty two calls In to tech support. No manager return call no you disconnect service because I refused to pay for something I’m not receiving. BBB
- El Jefe (@CharlieContacto) reported
@MrM3Ls @OptimumHelp @optimum Optimum sucks. No fiber lines. Old rusty wires everywhere.
- Safe House Air Duct Cleaning (@SafeAirDuctCO) reported
HORRIBLE CUSTOMER SERVICE AND SUCH UNETHICAL PRACTICES @optimumCharging me for services never received terrible experience and representatives just hang up on me!
- LOLA SNACKS (@LOLAProbiotic) reported
@OptimumHelp My service is not good. I can’t upload insurance documents to Walmart. My kids keep getting knocked off line while they are in school.
- Amelia (@ameliakblair) reported
Hoooooooly **** is @optimum the absolute WORST. Keeps sending me bills for an account I was assured was closed MONTHS ago, for an apartment I no longer live in, and gives me the runaround on both live chat and phone (multiple transfers and 20+ min on hold). (cc @OptimumHelp)
